Frequently Asked Questions
We are able to ship our products worldwide.
International orders will be shipped by Hong Kong Post Office Registered Mail.
Air Registered Mail normally takes around 2 weeks to arrive in most countries (once shipped). Scheduled delivery date and time depends on origin, destination, and Post Office™ acceptance time.
If your order has been shipped to you and hasn't arrived within 2-3 weeks, please contact your local post office and quote the package tracking number. We can still assist however it will takes 1 -2 months for the tracking process through our Hong Kong Post Office.
For delivery check, please submit a comment on your order history OR email to firstname.lastname@example.org directly with the subject "Delivery Check - (invoice number)" and include your information detail, product item, purchase date. Thank you.